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How mega888r Handles Your Personal Data

This Privacy Policy explains what data we collect when you open an account, make a deposit via Touch 'n Go eWallet, Boost or GrabPay, and use our lobby — and how we keep it secure.

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mega888r How mega888r Handles Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct or request deletion of your personal data, our support team handles privacy requests directly. You can reach us through live chat in the lobby, by email, or by submitting a request through your account settings page. We aim to acknowledge every privacy request within two business days and resolve straightforward access or correction requests as quickly as the verification step allows.

Live Chat Open live chat from your account dashboard to raise a data query. Our team handles privacy requests alongside account and payment questions.
Email Support Send your privacy request by email with your registered mobile number included so we can verify your identity before processing any account data change.
Account Settings Log in, go to your profile page and submit a data request directly from account settings. This path is the quickest for straightforward correction requests.
DATA HANDLING PRACTICE

How We Protect and Manage Your Information

We apply SSL encryption to every connection between your device and our servers, which means your login credentials, wallet details and account history travel securely. Data retention follows a defined schedule — active account data is kept for as long as your account is open; data tied to closed accounts is held only for the period required by our internal reconciliation process, after which it is deleted. Cookies on our site track session state and payment flow only; you can manage cookie preferences through your browser settings at any time.

SSL Encryption

Every page load and every payment step — including Touch 'n Go eWallet and Boost transactions — runs over an encrypted connection so your credentials stay private.

Retention Schedule

We keep your account data for as long as your account is active. Once an account is closed, data is held only as long as our reconciliation process requires, then deleted.

Cookie Management

Cookies on our platform track your session and payment flow, not your broader browsing. Adjust or clear them through your browser settings without affecting your account login.

No Third-Party Data Sales

We do not sell your personal data or wallet activity to third parties. Payment references from GrabPay, DuitNow or FPX are used solely for account reconciliation.

Your Privacy Questions, Answered

Below are the questions we hear most often about how your data is handled on mega888r. If your question is not covered here, reach us through live chat or email and we will respond with the specific detail you need.

We collect your name, email address, mobile number and your chosen payment method, such as Touch 'n Go eWallet or Boost. We also log device and session data to protect your account from unauthorised access.

No. We record the transaction reference and amount for deposit and withdrawal reconciliation only. Full wallet credentials and PINs are never stored on our servers.

Log in to your account, go to your profile settings and submit a data access request, or contact us via live chat. We verify your identity first, then provide a summary of the data we hold.

Yes. Submit a deletion request through account settings or by email with your registered mobile number. We will process it after identity verification and once any outstanding reconciliation requirements are met.

Closed-account data is retained only for the period our internal reconciliation process requires, covering payment records from DuitNow, FPX and other methods. After that period, it is permanently deleted.

No. Cookies on our platform track your current session and payment flow — for example, keeping your deposit step active. They do not follow your activity on other sites. Manage them via your browser settings any time.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.